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Which Digital Mental Health Front Door Will You Choose?

LVCC, Lvl 3, Rm 322-324
October 8, 2023
Andrew Cylkowski
Susan Solinsky
Ellipsis Health
Dr. John Langlow, MD, MBA
Dr. Bipin Mistry, MD, MBA
Alight Solutions
Deb Adler
Navigator Healthcare
Salma Sparklin, MPH
CareFirst BlueCross BlueShield
Dr. Stuart Lustig, MD, MPH
Evernorth Behavioral Health
Manny Arisso
Carelon Behavioral Health
Brad Kittredge
Brightside Health
Doug Nemecek, MD
Evernorth Health Services
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The panel discussed the challenges and opportunities of addressing mental health and substance use disorders through technology and innovation. The speakers stressed the importance of technology in expanding access to mental health and the necessity of measuring outcomes to move beyond fee-for-service pricing. They also highlighted the need for care coordination and personalization of care delivery. The panelists also touched on the role of employers and health plans in addressing the stigma around mental health and the necessity of appropriate benefits design. Predictive modeling and AI were identified as tools to help identify individuals at risk and improve care pathways. The panel also addressed the impact of the COVID-19 pandemic on mental health, particularly in adolescents.

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