Which Digital Mental Health Front Door Will You Choose?

The panel discussed the challenges and opportunities of addressing mental health and substance use disorders through technology and innovation. The speakers stressed the importance of technology in expanding access to mental health and the necessity of measuring outcomes to move beyond fee-for-service pricing. They also highlighted the need for care coordination and personalization of care delivery. The panelists also touched on the role of employers and health plans in addressing the stigma around mental health and the necessity of appropriate benefits design. Predictive modeling and AI were identified as tools to help identify individuals at risk and improve care pathways. The panel also addressed the impact of the COVID-19 pandemic on mental health, particularly in adolescents.