We use your Account Information to manage and maintain your account. We also use your Account and Contact Information to safely deliver your Visit Information to you and anyone you choose to share with.
We process your Visit Information, including recorded audio to create transcripts, clinical documentation, and other insights about the recording subject’s health and treatment to provide you with the services in our App. Visit Information is only shared with you and anyone you choose to share with. You may choose to delete this content at any time (see “What are my rights & options?” below).
If you choose to share your Visit Information with others through our App, you can revoke the connection at any time within your account settings. Revoking the connection will immediately remove your connection’s access to your Visit Information within the App. However, be aware that your connection may have downloaded or stored your Visit Information outside of our App, and therefore it may not be fully deleted.
We will also use your Account, Visit, and Contact Information to respond to your requests for customer or technical support; to alert you of new products or services, features, or enhancements; to contact you regarding your use of the App; and as permitted by law.
Finally, we use your Analytics & Marketing Information to understand how our App, website, and service are used, test features and tools, and send customized marketing communications. You may be able to opt-out of certain marketing analyses and activities by emailing support@abridge.com.
We may use your Personal Information for any other purpose, including for a research study or collaboration, with your consent.
Use of de-identified information
De-identified information includes:
- Information we automatically collect from your mobile phone when you use the App, such as your device’s operating system, preferences you submit, and how you use the App (e.g. “clicks” or taps within the interface); and
- Personal Information that has been stripped of your Account Information (e.g., your name and email address) and other identifying data such that you cannot reasonably be identified as an individual.
We use de-identified data to perform quality checks, develop new products or tools, refine our algorithms and machine learning applications, and improve the App and the services we provide. We can use de-identified data for any lawful business purpose without any obligation or accounting to you. When we do so, we will take measures to ensure that the de-identified data is not personally identifiable and cannot later be used to identify you.