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Abridge Clinician Dashboard Terms of Service

These Abridge Clinician Dashboard Terms of Service (“Terms”) govern your (“You” or “Your”) use of the Abridge clinician dashboard (the “Dashboard”) made available to You by Abridge AI Inc. (“Abridge”, “We” “Our” or “Us”) as part of Abridge’s telehealth solution that allows healthcare providers to authorize their clinicians, or for clinicians to directly, create accounts on the Dashboard, connect with patients via phone or video using Abridge's toll free number or the Dashboard, selectively record clinician to patient conversations, and to provide access to a record of portions of those calls with clinicians and other Abridge Content (as defined below) on the Dashboard, as more fully described in these Terms (collectively, the “Abridge Telehealth Services”). These Terms describe your rights and responsibilities as a User (as defined below) of the Dashboard in connection with Your use of the Abridge Telehealth Services.

PLEASE READ THESE TERMS CAREFULLY. BY CLICKING “ACCEPT” OR ACCESSING OR USING THE DASHBOARD, YOU AGREE TO BE BOUND BY THESE TERMS INCLUDING THE PRIVACY POLICY AND THE BUSINESS ASSOCIATE AGREEMENT WHICH ARE INCORPORATED INTO THESE TERMS. If You are not eligible, or do not agree to these Terms, then You do not have permission to access or use the Dashboard.

If You have a written agreement with Abridge that states that it supersedes these Terms (for example if You are a controlling entity such as a hospital with a master agreement with Abridge or a clinician working for that entity), then to the extent you are covered under that master agreement and there is any conflict between these Terms and any other such agreement, the provisions in the separate written agreement with Abridge will apply. 

If You are using the Abridge consumer application for patients, or any related software or services, please review the Abridge Terms of Service that applies to Your use of that application (the “Abridge Patient Application”). 

UNLESS YOU ARE LOCATED IN A JURISDICTION THAT PROHIBITS THE EXCLUSIVE USE OF ARBITRATION FOR DISPUTE RESOLUTION, THESE TERMS PROVIDE THAT ALL DISPUTES BETWEEN YOU AND ABRIDGE REGARDING THESE TERMS WILL BE RESOLVED BY BINDING ARBITRATION. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS UNDER THIS AGREEMENT, EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY, AND YOUR CLAIMS CANNOT BE BROUGHT AS A CLASS ACTION. PLEASE REVIEW SECTION 17 (“DISPUTE RESOLUTION AND ARBITRATION”) OF THESE TERMS FOR THE DETAILS REGARDING YOUR AGREEMENT TO ARBITRATE ANY DISPUTES WITH ABRIDGE AND YOUR ABILITY TO OPT-OUT.

1. What These Terms Cover
2. Abridge Clinician Dashboard
3. Fees and Payment
4. Ownership
5. Abridge Content
6. User Content
7. Business Associate Agreement
8. Privacy Policy; Additional Terms
9. Modifications to these Terms
10. Feedback
11. Representations, Warranties, and Disclaimer
12. Indemnification
13. Limitations of Liability
14. Term and Termination
15. Dispute Resolution and Arbitration
16. Modifications to this Arbitration Provision
17. Enforceability
18. Miscellaneous

Last updated: April 16, 2021