Bringing Clinical Decision Support Into the Flow of Clinical Conversations

Close gaps in care as you document, supported by UpToDate, by surfacing trusted clinical guidance in real time—based on the conversation and patient context.

Clinicians are being asked to make more decisions with less time, greater demands, and more noise than ever before. Clinical guidance and best practices are available, but in the moment of care, they’re rarely accessible in a way that’s relevant or actionable.

Abridge's enterprise-grade platform for clinical conversations is addressing this long-standing problem with real-time solutions.

Building on its work to integrate intelligence into clinician workflows, Abridge is bringing an embedded clinical decision support vision to life, partnering with clinicians to refine how insights surface during care. This new capability—powered by high-quality data and built for the realities of clinical care— delivers real-time intelligence at the point of conversation.

In partnership with Wolters Kluwer, Abridge is integrating UpToDate’s gold-standard content to unlock evidence-based clinical decision support directly within existing clinical documentation workflows. Documentation is where many clinical decisions take shape, and Abridge already sits at the center of that process for tens of thousands of clinicians every day.

“Trust is the most important currency in healthcare. Every clinical decision hinges on it—trust in the conversation between patient and clinician, in the evidence, and in the workflow,” said Dr. Shiv Rao, CEO and Co-founder of Abridge and a practicing cardiologist. “Through our partnership with Wolters Kluwer, we’re bringing clinical intelligence directly into the documentation workflow and making it easier for clinicians to access trusted guidance without breaking stride.”

Now, Abridge is beginning to layer in insights—starting with evidence-based content from UpToDate and evolving to include system-specific standards, pathways, and prompts based on real-time context—that meet three criteria:

• Trusted evidence embedded in real-time workflows.
• Contextual relevance to the patient conversation and chart.
• Enterprise-grade scalability that meets the security, reliability, and auditability demands of the largest health systems.

Here’s what that might look like in practice:

A clinician is using Abridge to document a visit with a patient who has uncontrolled asthma. As they consider whether to adjust the treatment plan, they wonder if newer clinically-based guidance recommends stepping up therapy. Instead of switching apps or searching externally, they can access current guidance on asthma management—right within the Abridge interface. Because Abridge incorporates both the conversation and the chart context, the insights are tailored to the patient’s demographics and medical history. 

“We’re always looking for ways to cut down on clicks and help our clinicians spend more time with patients. Abridge and UpToDate are two platforms our teams already use and trust,” said Dr. Veena Jones, Chief Medical Information Officer at Sutter Health. “We’re excited about this integration and the possibility of further streamlining our workflow to benefit both clinicians and patients.”

For health systems, the long-term value lies in being able to surface clinical guidance that reflects both national standards and local protocols. Abridge will build on this content foundation to incorporate site-specific guidelines directly into the clinical decision support module. This approach helps reduce variation in care, improves consistency across teams, and supports adherence to system-wide priorities.

“Integrating UpToDate’s trusted clinical intelligence directly into clinical workflows is central to our mission of supporting clinicians at the point of care,” said Yaw Fellin, SVP & GM, Clinical Decision Support and Provider Services (CDSP) at Wolters Kluwer Health. “Our partnership with Abridge is a key part of that strategy—delivering reliable, evidence-based clinical insights within the documentation process to help health systems provide efficient and high-quality care.”

Abridge’s work builds on a core principle: clinical guidance is most useful when it’s anchored in context. Abridge already supports documentation across millions of encounters at over 200 health systems, capturing rich context from both the conversation and the chart. As Abridge moves into clinical decision support, that reach matters—it enables learning from diverse clinical settings, adaptation to real-world workflows, and building for the complexity of enterprise environments. By layering in trusted content from UpToDate, Abridge can surface insights that are clinically rigorous, contextually relevant, and available right when clinicians need them most.

Preview at HLTH 2025

Abridge is previewing this vision for a contextualized clinical decision support experience at HLTH 2025 with a clear goal: show how decision support can work in context—surfaced based on what was said in the conversation, what’s in the chart, and what the clinician is trying to do next.

As ambient-supported documentation continues to mature, Abridge is committed to bridging parallel clinical workstreams, continuing what the platform has always been built to do: reduce friction, restore focus, and support better care by meeting clinicians where they are.